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Training & Quality Manager(M/F)

Arvato Bertelsmann
Call-Center, Helpdesk e Telemarketing

Descrição da Empresa

About us:

Arvato is an internationally networked outsourcing services provider. We are service providers with a passion and devote ourselves to the success of our customers. At Arvato, more than 70,000 employees in over 40 countries go to work each day to boost the success of business customers around the world and across a wide range of industries. To do so, they design and implement custom-tailored solutions for all kinds of business processes along integrated service chains. These include data management, customer care, CRM services, supply chain management, digital distribution, financial services, qualified and individualized IT services.


5 reason to Join us


  • Start an International career;
  • You`ll be joining an Award winning team;
  • Possibility to work with prestigious brands;
  • Be part of an Innovative and forward thinking company;
  • Lisbon is a great place to live and work.


Registada há 3 anos no SAPO Emprego 1021 ofertas anunciadas nos últimos 6 meses

Detalhe da Função

Company: Arvato Services Portugal, Unipessoal, Lda. 
Requisition ID: 12247

For our business in LISBON, PORTUGAL we are currently looking for a TRAINING AND QUALITY MANAGER (M/F). The TRAINING AND QUALITY MANAGER is responsible for ensuring continuous training of the Operations Department employees based on organizational and individual needs, guaranteeing compliance with the quality objectives set by the client and the company, through the implementation of structured training plan. This position must ensure that quality procedures are documented, monitored and kept.

Your experience & skills
* Degree in Psychology or similar;
* Knowledge of pedagogical training techniques;
* Training in team management;
* Knowledge of quality systems;
* Good Computer skills - MS Office; online monitoring tools;
* CCP (ex-CAP);
* Training in people development;
* Highly proficient in spoken and written English
* Product knowledge / understanding of company procedures.

About us:
We are an international outsourcing service provider. Every day, over 70,000 employees in more than 40 countries are at work helping our customers achieve success in the market. We design and implement solutions for a wide variety of business processes throughout integrated service chains. Our services include everything from the preparation and distribution of printed materials and digital storage media to data management, customer care, CRM services, supply chain management, digital distribution, financial services and IT services.

Pesquise também por: training  |  quality


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